Casumo Casino started its journey at the beginning of 2012 and developed at a very fast pace due to its wide selection of games and well-done marketing campaigns.
The central office of the Casumo Casino is in Malta. It has offices in Spain (Barcelona) and Gibraltar.
The casino has licenses provided by the Malta Gaming Authority, which, according to the official website of the casino, regularly checks to make sure that the players don’t face any problems with their account balances. In 2015, Casumo Casino was licensed by the Gambling Commission of the UK which gave it the right to operate in the country. This year, in April, the Danish Gambling Authority granted Casumo with a license that will allow its presence in Denmark.
The interface of the website is quite eye-catching. When you think of a casino website, the first thing that you imagine is it being a dark, black and mysterious place. Surprisingly enough, the Casumo website welcomes you with bright colors and a user-friendly interface. It is fairly easy to navigate on the website. It has multiple sections that provide information about the casino, such as FAQ, About, contact block, as well as separate sections for customer support named Play Okay and Responsible Gaming to provide support. There is a search bar to look for specific games and game providers which is always good for websites.
Games and Software
Casumo Casino is powered by NetEnt, IGT, Microgaming, Evolution Gaming and a few other software providers. Collaborating with such software development companies is a big plus for the website, as these are major players in the industry providing superior products.
Casumo online gambling portal has numerous games. It entertains its visitors with slots, jackpots, casino to play live and table games. The website presents separate sections for Popular games, New games and Casumo exclusive games for the players’ ease of use.
The majority of people nowadays use mobile phones for everything they possibly can. In this respect when you count the advantages of this online casino, the fact that it is optimized for mobile should be in the top five.
As you may know, when choosing an online casino to spend your money on, one thing to find out is the payout rate. The RTP (return to player) rate of table games and slot machines, for example, varies. The payout rate for the Casumo Casino on average is between 94-99%. This is a very good indicator for an online casino.
Bonuses and Promotions
Once you open the Casumo website, the first thing that catches your attention is the welcome bonus. The casino offers 20 free spins and a 100% bonus up to £300.
The casino is not always taking the traditional route and offering the players boring campaigns when it comes to bonuses and promotions. Instead, it offers in-game promotions and bonuses, runs tournaments, jackpots, etc. A drawback is that unlike many other online gambling portals, it does not make offers to its loyal users.
Security and Payments
Before going into a casino website and wagering money, one has to make sure that the casino is licensed. In this respect, the Casumo casino is quite reliable as it has, as mentioned earlier, licenses provided by the UK Gambling Commission, Malta and Danish Gaming Authorities.
SSL security is implemented into the Casumo system which provides 128-bit protection for the customers. The industry of online casinos requires some kind of security system to be employed and in this respect, the SSL system provides an above-the-average level of security.
Furthermore, the website has separate sections that provide users with necessary information as to how to make their gaming experience as secure and problem-free as possible.
Casumo offers multiple payment methods, some of the most popular of which are VISA, Mastercard, Skrill, Neteller, Paysafe. In the case of using these payment methods, the money is transferred instantly. If you choose ‘All bank deposits’ as your payment method, it will take 1-3 business days for the money to be transferred. The fee for VISA and Mastercard is 2.5 %.
Withdrawals are fee-free and they may take up to 3 days.
Casumo provides customer support via Live Chat 24/7. Aside from that, they may be reached through e-mail as well. Casumo has a very extensive FAQ section, which can be of great help. The feedback customers receive when reaching out to them is quite fast.
First off, the website of Casuma casino is user-friendly and simple in the sense of finding what you’re looking for. It is also rich in information that the players may need while interacting with the website.
The availability of a Live Chat to provide support to the customers is an advantage.
The Casino offers an extensive assortment of games and slots, topped with eye-popping bonuses and promotions, which would guarantee the player’s entertainment.
The payment methods’ selection might have been wider, as we live in an era of e-wallets and cryptocurrency.
The customer support, despite lacking phone call channel, can be rated positively, taking into account the effort to provide information and guidance avoiding any issues.
Overall, the general experience Casumo Casino provides is positive, with a few drawbacks here and there.