Bitstarz, the first bitcoin casino in the industry of online casinos, was founded in 2014. In spite of its being relatively new, Bitstarz has gained a lot of reputation, being one of the few casinos that use bitcoins in addition to Euro. The casino is owned by Direx N.V. It operates under the laws of Curacao Island and is provided by Curacao Master License. Aside from the Curacao license, the casino has licenses provided by other reputable organizations, which ensures its safety.
The website of the casino is very well-made: with a black background and colorful game banners. The atmosphere of the website is neither strict nor too light: it is a good mix of everything.
The Bitstarz site is very easy to navigate. This has to do with the fact that it does not have too many bars and sections; everything is done very simply. At the very bottom of the main page, you can find all the necessary information about Bitstarz.
The website has a search bar to help the players find the game they are looking for right away.
Games and Software
Betstarz Casino is powered by such software providers as NetEnt, Betsoft, Evolution Gaming, etc. On the website, you can find games by EGT, Ezuki, Habanero and many other providers, which are quite unique.
Bitstarz offers an 850-game selection, which means that everyone can find something to play and have fun. Among the games that are on the site, you can find slots, jackpots, Live Casino, and what Bitstarz is famous for – BTC games. Bitstarz also has table games, but the selection is not very large. All the games are nicely sectioned which makes it easier for newcomers to look around the website and find what meets their ‘requirements’.
Bitstarz website offers a wide range of games – almost 850 games by different providers. The website is mobile-friendly, which is quite important nowadays, as many choose to play on the go.
Bonus and Promotion
Like any other online casino, Bitstarz also offers newcomers special promotions. Once you register on Bitstarz, you get 20 free spins with no required deposit.
Once you open the website the first thing you see is the welcome package that Betstarz offers – €500 or 5 BTC with 180 free spins.
The best part is that Bitstarz accepts Euros as an alternative currency for BTC. The bonuses and special offers, that the website makes, refer to both currencies.
Bitstarz tries to keep the visitors entertained by having various bonus packages and promotions. On the Promotions tab of the website, you can find all the offers that are available at the moment. If the offer is temporary, you will find the date when it ends.
Security and Payment
To ensure the security of the data, the website uses SSL encryption system, which makes sure that the data is safely kept.
The payment methods Bitstarz uses for deposit are VISA, Maestro and Mastercard, e-wallets (Skrill, Neteller). In the case of these methods, the money is instantly processed and there is no need to wait too long. Because Bitstarz also accepts BTC, it naturally has payment methods for online currency, such as Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin. All of these online currency payment methods are fee-free and instant.
You can also use wire transfer payment methods and a few more (PaySafe, iDeal, Comeplay), which allows players all over the world find a method that works for them.
The deposit transactions have limits – €20 minimum, €4000 maximum.
For withdrawals, all the above-mentioned methods are available. Not that using credit cards, wire or bank transfer takes 1-3 working days. The withdrawal limits are the same as deposit limits.
Bitstarz provides customer support 24 hours a day on any day of the week. Customers that have problems can reach out to the customer support group of the casino using e-mail and Live Chat.
The Betstarz team seems to be very customer-oriented: they have a Complaints section, where they kindly ask all their visitors to submit their complaints aimed at future improvements.
The website provides information on how to play safe, which is always good for casino websites to do. However, they do have a FAQ page, which gives answers to the most popular customer questions.
All in all, Bitstarz Casino has more pros than drawbacks.
Of course, a huge plus is that it accepts bitcoins. And in addition to that, Euros as well. It has an extensive range of payment methods, which is a great plus.
The website is user-friendly, for both PC and mobile users. It provides visitors with a great deal of information.
The fact that Bitstarz has a selection of 850 games is good, indeed. But it lacks poker games, and the selection of table games could be wider.
As for customer support, it is desirable to provide a phone number, as for many users it is still the most preferable way of communication.
Taking into account all of these, Bitstarz Casino is worth having a try, as it has a good selection of games, many bonuses and promotion packages and a variety of payment methods.