Betsafe Casino has been around for a while – it was established in 2006 and has been keeping its position in the market during the previous 10 years. The ownership of the casino belongs to the BML Group, which includes other casinos beside Betsafe.
BML Group is a Malta-based company and has the license provided by the Malta Gaming Authority. For people that reside in the UK, the Betsafe website is licensed by the local Gambling Commission.
As for the website, it is made in typical casino colors – black with pops of red. The interface of the website is not the most user-friendly. It may have to do with the fact that Betsafe offers a number of products. The color scheme, along with small letters and many sections makes it difficult to navigate through the website. The presence of a search bar is a plus, as it is a tool that is of great help when one is looking for something.
Betsafe presents its customers an assortment of such products as poker, casino games, online sports betting.
Games and Software
Betsafe is powered by BML Group Limited, although a bulk of the games on the website are provided by NetEnt, a leading software provider. Among other companies that provide software for Betsafe are IGT, Microgaming, Play’N GO, etc.
Betsafe is abundant in all kinds of games, which all reside under the Casino tab of the main page. On Betsafe you can play slot games, a number of table games, video poker, roulettes and more. The website also has a Live Casino, Sportsbook, Horse Racing, and a few more sections.
In comparison to many other online gambling websites, Betsafe also has a blog, which can be a breath of fresh air between the pauses you may take while playing.
To take it to the next level, Betsafe offers a mobile app for both iOS and Android users. The mobile app is easy to navigate: one of the vivid advantages of its intuitive and user-friendly interface. Considering the wide assortment of games it offers, the app operations are quite smooth.
Bonus and Promotion
Betsport, like any other casino website, offers a bonus to newcomers. Just as you open the website main page, a tempting template appears which offers newcomers a €50 bonus (up to %100) with 20 additional spins.
There is a Promotions tab on the website which takes you to the current promotions that the casino offers and where customers can find answers to many of their questions regarding these opportunities.
The payout rate or the RTP indicator ideally should be very close to 100%. The RTP rate is estimated separately for slots, reel machines, and other games. The overall payout rate of Betsafe, considering so many games it offers, is never lower than 89%, which is quite good, although we should state that there are casinos that have a higher RTP.
Security and Payments
Because Betsafe is among the most popular online gambling platforms, it naturally needs a security system that will ensure that the customers from more than 100 countries avoid any issues.
SSL encryption technology is used by the website, which does not let the customers’ information be transmitted to someone else save the casino itself. The VeriSign approval seal is another indicator that the Betsafe online casino is quite reliable.
As for payment methods, Betsafe offers VISA, Mastercard, Paysafecard, as well as bank transfer. The website also supports e-wallets for transaction: Skrill, Neteller, Paypal.
The minimum amount of money you can deposit is €22.
As for withdrawals, it includes the abovementioned means, with the exception of Paysafecard. The amount of time that withdrawals take directly depends on the method you choose to use. For e-wallets, it takes from 1-2 days. In the case of bank transfers, the process might take 3, maximum 5 days.
Concerning customer support, there is not much to complain about. The Betsafe website has a very detailed ‘Rules for the Sportsbook’ section, where they provide information concerning Cashouts, Bet Builder Rules, General Rules and a lot more. Aside from that, the website also has a FAQ section, which gives an answer to the most common questions that arise among Betsafe casino players.
A Responsible Gaming section can also be found on the website. Although the fact that the website does not promote unhealthy gaming is nothing out of the ordinary, the absence of this kind of information would reflect negatively on the online casino.
Betsafe offers 24/7 customer support through phone and e-mail.
Perhaps the only drawback is the unavailability of a free hotline.
To sum up, Betsafe is an online gambling platform that can please players with different tastes as it presents a very wide assortment of games. The extensive number of products that Betsafe offers on its website results in the online platform being difficult to navigate.
This being said, the website provides a great deal of information that is customer-oriented and supports players’ security.
Payment methods are presented in a variety that is typical to most online casinos. One thing that needs improvement is the withdrawal time.
As for customer service, Betsafe has got it right with providing 24/7 service and fast feedback.